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| General Info |
Business Philosophy | |
The business objective of GCC is to provide the market with the most reliable products, with the best price, and supported by impeccable service. Our management's philosophy since GCC's establishment has been based on the idea that innovative technology is the foundation of our value to the customer.
Having a strong technical background is no doubt the key to success in competing within the ever-changing information industry, an aspect which GCC excels at. We look at a highly efficient R&D team as the driving force behind GCC's success, enabling us to surpass our competitors in technical excellence.
We believe that profitability is only one measure of success. We also gauge our success based on the quality and commitment of our service to our customers. | |
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Innovation | |
Over the years, GCC has stretched and redefined the boundaries of its product offerings. Dr. Leonard Shih, President of GCC, said that GCC embodies the passion for innovation that is often found in pioneers that constantly seek new challenges. We believe that through innovation, our groundbreaking, state-of-the-art technology will open the door to new opportunities and enable our customers to do more.
As of the end of April 2004, GCC has more than 70 current and pending patents around the world. | |
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Customer Care | |
At GCC , we value each customer as an important individual. This mentality is the basis for every decision we make, from machines that are designed with the customer in mind to dealers that make customer satisfaction their priority.
We persistently seek better ways of connecting with our customers, understanding their needs and how they use technology, and providing them value through information and support. | |
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Reputation | |
GCC is known for its uncompromising and unsurpassed quality. Each system undergoes strict quality control with state-of-the-art measuring and testing techniques.
Over the years, GCC has established itself as the industry pioneer in supplying the most complete line of quality cutting plotters, laser engravers and thermal transfer printers. The National Outstanding Award (2003), the Rising Star Award (2002), the Symbol of Excellence Award that we receive each year since 1997, and the recognition in each industrial leading magazine signify the well-known reputation of GCC. | |
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