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Product Termination Policy

General Terms and Conditions
  1. GCC Product Termination Policy only applies to end of sale products (Discontinued) manufactured by GCC.
  2. Spare parts for hardware support will be available for 6 years from the end of sale (Discontinued) date.
  3. Availability of spare parts after 6 years is not guaranteed.
  4. Software support will be as follow :
    • a. Software support follows GCC product warranty period
    • GCC will provide bug fixes within warranty period
The discontinued products are listed in the table below :
  • Laser Engraver
Product Series/Model Name Product Discontinued Support provided till
Spirit Deos 35W ~ Deos 100W Feb., 2007 Feb., 2013
Mercury June, 2008 June, 2014
Explorer Oct., 2008 Oct., 2014
Mercury II Feb., 2011 Feb., 2017
Venus June, 2011 June, 2017
S290 Mar., 2012 Mar., 2018
Spirit GX May, 2012 May, 2018
S290LS-20LRM Nov., 2012 Nov., 2018
S290LS-20/40 Nov., 2012 Nov., 2018
Spirit GE Feb., 2014 Feb., 2020
C180 June, 2014 June, 2020
  • Laser Cutter
Product Series/Model Name Product Discontinued Support provided till
Neptune Nov., 2004 Nov., 2010
Neptune II Aug., 2007 Aug., 2013
Gaia June, 2009 June, 2015
X500LS Aug., 2012 Aug., 2018
X380LS Oct., 2012 Oct., 2018
X500RX Mar., 2014 Mar., 2020
Gaia II Nov., 2014 Nov., 2020
X500RX II July, 2015 July, 2021
  • Laser Marker
Product Series/Model Name Product Discontinued Support provided till
StellarMark C12/C30/C100 Feb., 2006 Feb., 2012
StellarMark ICP May, 2006 May, 2012
StellarMark C35 May, 2006 May, 2012
StellarMark C12II/C30II Aug., 2007 Aug., 2013
StellarMark IVC June, 2007 June, 2013
  • Vinyl Cutter
Product Series/Model Name Product Discontinued Support provided till
Lynx 30/60/132 Dec., 2003 Dec., 2009
Puma 30/60/132 Aug., 2003 Aug., 2009
Ultra 61/76/101/132 Oct., 2004 Oct., 2010
Jaguar 61/76/101/132 Oct., 2004 Oct., 2010
Puma II 30 July, 2005 July, 2011
Bobcat 30 June, 2006 June, 2012
Jaguar II 76 Nov., 2007 Nov., 2013
Jaguar III 76 Apr., 2007 Apr., 2013
Bobcat 60 Jan., 2008 Jan., 2014
Jaguar III 61/101/132/183 July, 2008 July, 2014
Puma II 60/132 Nov., 2009 Nov., 2015
Puma II Plus Sept., 2011 Sept., 2017
Puma III DX Jan., 2012 Jan., 2018
Sable 60 May, 2014 May, 2020
Bengal 60 Aug., 2014 Aug., 2020
  • UV-Curable Inkjet Printer
Product Series/Model Name Product Discontinued Support provided till
StellarJET 250UV Mar., 2010 Mar., 2016
StellarJET 183UVK June, 2010 June, 2016
StellarJET K72UV Sept., 2012 Sept., 2018
StellarJET K100UV July, 2012 July, 2018
  • ID Card Printer
Product Series/Model Name Product Discontinued Support provided till
Eureka Feb., 2013 Feb., 2019
  • Nautilus
Product Series/Model Name Product Discontinued Support provided till
SNautilus 24/36/24 Plus Nov., 2009 Nov., 2015